The Investigation Division is responsible for investigating cases reported through the Patrol Division. Some of the crimes investigated include thefts, home and auto burglaries, identity theft, crimes against children, and sexual assaults. The goal is to arrest the person(s) responsible for the alleged crime. In addition, the Investigations Division works closely with the Maricopa County Attorney's Office to assist in the prosecution of the investigated cases.

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  1. Identity Theft
  2. Internet Safety
  3. Retrieving Property
Identity Theft involves acquiring key pieces of someone's identifying information, such as name, address, date of birth, social security number or other information enabling the identity thief to commit numerous forms of fraud. This may include, taking over the victim's financial accounts, opening new bank accounts, purchasing automobiles, renting apartments, applying for loans, credit cards, social security benefits, or establishing services with utility companies. As part of Crime Prevention Month, the Wickenburg Police Department recommends you take the following steps to prevent ID theft.

Preventive Actions
  • Promptly remove mail from your mailbox after delivery. Do not leave in unsecured mail receptacles.
  • Deposit outgoing mail in post office collection mailboxes or at your local post office. 
  • Never give personal information over the telephone, such as your social security number, date of birth, mother's maiden name, credit card number, or PIN code, unless you initiated the phone call. Protect this information and release it only when absolutely necessary. 
  • Shred pre-approved credit applications, credit card receipts, bills and other financial information you don't want before discarding them in the trash or recycling bin. 
  • Report all lost or stolen credit cards immediately. 
  • Order your credit report from the 3 credit bureaus once a year to check for fraudulent activity or other discrepancies. 
  • Never leave receipts at bank machines, bank counters, trash receptacles, or unattended gasoline pumps. 
  • Memorize your social security number and all of your passwords. Do not keep them in your wallet or purse. 
  • Sign all credit cards upon receipt. 
  • Save all credit card receipts and match them against your monthly bills. 
  • Be conscious of normal receipt of routine financial statements. Contact the sender if they are not received in the mail. 
  • Notify your credit card companies and financial institution in advance of any change of address or phone number. 
  • Never loan your credit cards to anyone else. 
  • Never put your credit card or any other financial account number on a post card or on the outside of an envelope. 
  • If you applied for a new credit card and it hasn't arrived in a timely manner, call the bank or credit card company involved. 
  • Closely monitor expiration dates on your credit cards. Contact the credit card issuer if replacement cards are not received prior to the expiration date.  
  • Beware of mail or telephone solicitations disguised as promotions offering instant prizes or awards designed solely to obtain your personal information or credit card numbers. 
  • Balance your checkbook on a monthly basis for possible fraudulent charges on your debit card number. The bank limits the time period in which complaints can be filed and you are reimbursed for fraudulent charges.
If You Become a Victim
  • Set up a folder to keep a detailed history of this crime.
  • Keep a log of any contacts you make and make copies of all documents. 
  • Notify the US Postal Inspector if your mail has been stolen or tampered with: US Postal Inspection Service (410-715-7700) 
  • Contact the Federal Trade Commission to report the problem. The FTC is the federal clearinghouse for complaints by victims of identity theft. The FTC helps victims by providing information to help resolve financial and other problems that could result from identity theft. 1-877-IDTHEFT(438-4338) (Website)
  • Alert your banks to flag your account and contact you to confirm any unusual activity. 
  • Contact the Social Security Administration's Fraud Hotline at 1-800-269-0271. (Website)
  • Contact the Motor Vehicle Administration to see if another license was issued in your name. If so, request a new license number and fill out the DMV complaint form to begin the fraud investigation process. 
  • Obtain description of suspect (if known). Obtain witness information
  • Determine your financial loss. Attach all supporting documentation. 
  • Contact all creditors, by phone and in writing to inform them of the problems. 
  • Call each of the 3 credit bureaus' fraud units to report the identity theft, (follow up with a letter). Ask to have a "Fraud Alert / Victim Impact: statement placed in your credit file asking that creditors call you before opening any new account. Request that a copy of your credit report be sent to you.
Check Fraud
If you have any checks stolen or bank accounts set up fraudulently, report it to the following companies:
  • Certegy Check Services: 1-800-770-3792 (Website)
  • CheckRite- 800-766-2748 
  • Chexsystems: 800-428-9623 
  • Cross Check: 800-552-1900 
  • National Processing Co: 800-526-5380 
  • Shared Check Authorization Network 800-262-7771 
  • TeleCheck- 800-710-9898 (Website
  • National Check Fraud Hotline: 843-571-2143
Credit Bureaus
PO Box 74021
Atlanta, GA 30374-0241
To order your report, call 1-800-685-1111
To report Fraud, call 1-800-525-6285

Trans Union
PO Box 390
Springfield, PA 19064-0390
To order your report, call 1-800-916-8800
To report Fraud, call 1-800-680-7289

PO Box 949
Allen, TX 75013-0949
To order your report, call 1-888-397-3742
To report Fraud, call 1-888-397-3742